Thank you for choosing to purchase from Pureex Mart. 

We fundamentally believe you will be thrilled with the products that you purchased from us. That’s because we go out of our way to ensure that the product’s quality and after-sales service are just what you need. Considering the prevailing circumstances and demand, a customer can return their product following the below-mentioned instructions. Refund Policy: For the first time in Bangladesh, we offer a unique opportunity for you to test our products, and if you are not satisfied, you can request a refund within 10 days from the date of delivery. In the event that you consume a portion of the product, you will be charged for the consumed quantity. For any inquiries or questions, please don’t hesitate to contact us at +880 1310-47977. Conditions for Refund:

1. We will initiate refunds within 3 days of receiving the returned product.
2. Products must be packed properly when requesting a refund.
3. The return shipping cost will be deducted from the total refund amount. 

Implementing a return and refund policy is a strategic business decision that can enhance customer satisfaction, build trust, and foster long-term success. It’s important to communicate this policy clearly to customers, both online and in physical locations, and to provide proper training to your staff for handling return requests in a professional and efficient manner.